Qualification Specialist Vacancies

Vacancies

Qualification Specialist

The Qualification Specialist provides a vital service to customers, by accurately inputting qualification data from various sources, into our internal database. This allows customers to track the progress of their learners and use the main features of the products. They provide advice to customers on the layout of a qualification, to help track progress in the most effective way.

OneFile are looking for a motivated individual to join our team as a Qualification Specialist to input data into our internal system, on a 12 month fixed term contract. The ideal candidate will be able to copy data with speed and accuracy from multiple sources into a central database. This allows customers to track the progress of their learners and use the main features of the OneFile products. The Qualification Specialist will also provide updates to our customers on the progress of their qualification requests.

Responsibilities:

  • Building qualifications, units and entering criteria
  • Ensuring the quality of completed qualifications
  • Maintaining our existing database of qualification and unit data
  • Communicating with customers and providing updates on their requests
  • Uploading qualifications to OneFile and providing access to the relevant customers

Knowledge, Skills & Behaviours:

  • Fast and accurate data entry
  • Working to deadlines and under-pressure
  • Attention to detail
  • Great customer service and communication skills
  • Works well as an individual and as part of a team
  • Strong organisation skills
  • Basic IT knowledge

Success Measures:

  • 4000 database entries per day (target)
  • Customer Satisfaction
  • Customer Feedback
  • Number of qualifications provided to customers
  • Average days for customers to wait for qualifications

The application process is handled by our group company Harris and you will be transferred to their site once you hit the apply button