The Care Certificate Explained

The Care Certificate is a set of standards to guide health and social care workers in their working lives.

Introducing the Care Certificate

three doctors in a line

Working in health and social care is more than a job, it's about making a positive difference in someone's life.

As OneFile was founded by an NHS assessor, we understand how the right support can truly transform a patient's life. But we also understand it's not all about the patients. We believe every aspect of carer training should make it easy for NHS workers to do their job, and help them deliver the invaluable care that they do.

Alongside NHS Trusts, care workers are a vital part of the UK's frontline support for vulnerable people in our society. Millions of children, families and elderly people across the country rely on these understated heroes to help with their day to day lives.

To ensure staff do the best job possible, the government introduced the Care Certificate in 2015. The biggest change to workforce development in the health and social care sector to date, the Care Certificate is a set of standards to help care professionals complete their training. After only one year, the new standards have had a huge impact on the quality of care delivered across the country.

At OneFile, we know a thing or two about the Care Certificate, so we've asked our experts to explain all the basics - and how our software can help your staff make the most of their training.

What is the Care Certificate?

The Care Certificate is a set of standards to guide health and social care workers in their working lives. The new standards focus on learning skills on the job and evidencing competence, giving centres full confidence their trainees learn the skills, knowledge and behaviours to deliver compassionate, high quality care. The Care Certificate is just the start of a carer's career journey, but it gives them the foundation they need to progress within the sector.

Is it compulsory?

The Care Certificate is not mandatory legislation, but the CQC refers to it very specifically in their regulations, meaning your centre will be inspected against it.

Trainees have a set amount of time to complete the Care Certificate after they start, so it's important you have a quick and robust method for checking and assessing each learner's portfolio.

How is it different?

Unlike traditional teaching, The Care Certificate is all about evidence. According to the framework, completing a workbook or attending a seminar doesn't provide evidence of what the person has actually learnt from the learning activity. Instead, each learner must provide physical evidence that shows them putting their knowledge into practice.

The Care Certificate Framework Guidance states: 'Certificates of attendance, completing study days or elearning without assessment of what has been learnt is NOT evidence toward the achievement of the Care Certificate.'

That's where OneFile comes in

OneFile works with a number of NHS Trusts to build specialist eportfolio software that revolutionises how you deliver training. With our eportfolio, trainee carers can upload videos, photos and audio recordings as evidence of their competencies to a digital portfolio. Centres can monitor all training to see how their staff are getting on, and assessors can access the information to complete assessments remotely.

It's this easy!

What does this mean for your Trust? 

It's simple. You'll save lots of money... your trainees will complete their framework more quickly... you'll deliver a paperless standard... and you'll eliminate paper, printing and postage costs...

Plus, it increases transparency across your staff. Instead of frantically collecting sheets of paper from across the Trust and struggling to keep information up to date, you can just complete everything online and generate the reports you need at the touch of a button. When you cut the paper trail, you cut the time spent on admin too - ensuring all your staff have more time spend with their patients!

We understand there's quite a lot to think about, so we've organised some informative webinars! You'll be joined by one of our resident experts who'll talk you through everything you need to know. You can ask questions, get involved and have your say - so get stuck in! Book your free place here.

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This article includes research and opinion sourced by OneFile at the time of publication. Things may have changed since then,
so this research is to be used at the reader's discretion. OneFile is not liable for any action taken based on this research.