What do apprentices think about their assessors?

We’ve taken a closer look at the top 5 traits of a great assessor.

What do apprentices think about their assessors?

doctors and hospital workers

Assessors have a really important job.

They're a vital source of support for apprentices throughout their training, and have a huge impact on the whole apprenticeship experience. In fact, in a recent OneFile survey, our apprentices said their assessors were a major influence during their apprenticeship, and rated them 9/10 overall!

We also asked them what makes a really great assessor – and the results were pretty unanimous. 100% of apprentices surveyed said 'clear communication' was the most important trait of a great assessor, closely followed by 'passion for the field' and 'knowledge sharing', which were mentioned by 61% and 43% of apprentices respectively.

Following the results of our survey, we've taken a closer look at the top 5 traits of a great assessor:

1. Clear communication

When it comes to supporting learners, communication is key. Our survey found it was the top trait of a great assessor, and there are many different things you can do to maintain communication with your learners. It's important to be reliable, approachable and easy to contact – either by phone, email, online messaging or face-to-face.

2. Passion for your field

This one came up a lot in our survey too – and for good reason. Enthusiasm is infectious, so if you display a genuine passion for your field, your apprentices will too. This will encourage your learners to work harder and achieve more – so even if you're having a bad day, try to stay smiling!

3. Sympathetic to worklife balance

For many young learners, an apprenticeship is their first experience of the working world, so it can be overwhelming. They might struggle to juggle assignments, work tasks and social commitments to begin with, so make sure you lend a sympathetic ear and help them manage their workload and stick to deadlines.

4. Keeping a level head

It can be hard at times, but try to keep your tone fair and positive. Even if you're marking a batch of poor portfolios and you're feeling a bit crabby, don't let it affect your feedback. Be honest, but make sure your feedback is specific, constructive and actionable.

5. Speed of marking work

As an assessor, you're always really busy – but so are your apprentices! They work hard to fit their apprenticeship tasks in around their work and social lives, so it means a lot to them when you assess their work quickly and fairly. Using an eportfolio makes assessments so much easier as there's no lengthy notes or paperwork to negotiate, just a collection of evidence that can be assessed online. It's simple, quick and convenient!


To find out more about how OneFile can help you become a better assessor, download our infographic.

Download guide

This article includes research and opinion sourced by OneFile at the time of publication. Things may have changed since then,
so this research is to be used at the reader's discretion. OneFile is not liable for any action taken based on this research.