Challenge

Starting an apprenticeship programme during the pandemic meant that Holland & Barrett required a system that could store everything in one place seamlessly while allowing them to track learner progress and deliver a high-quality learning experience remotely. In their case, the apprenticeship standard was standalone, and no qualifications were associated to assess against. However, the team still wanted to do this to ensure quality of delivery and to show progress of learners up to the end point. The mock inspection would be performed to ensure the quality of delivery was up to scratch and find areas that required improvements.

How OneFile Helped

OneFile made everything much easier for the L&D team. The Learning Journal boosted engagement as learners would enthusiastically dive into the journal by uploading details using images, files and other evidence on how they had applied their skills.

The Scorecard feature allowed trainers and centre managers to have a clear view of learners’ progress by providing exposure and understanding of their activities on a day-to-day basis. This saved a lot of time as trainers could speak to learners more regularly: without a digital system they would have had to visit them in person to collect the required evidence.

Additionally, OneFile has many reporting options available and the ability to make learning plans on a monthly basis. This allowed the team to make a well structured and organised learning plan that impressed the mock inspector.